High Season is a topic-based course for trainees and employees in the hotel and tourist industry. It introduces and practises the language skills necessary for dealing with English-speaking guests and for negotiating with English speakers within the industry.

The source materials have been put together with the co-operation of a number of hotel chains, independent hotels and tour operators. The reading passages include many authentic hotel documents, as well as a variety of articles from newspapers and trade magazines. The listening materials include interviews with people working in the industry.

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This fifteen-unit course is ideal for both in-service and pre-service students. It deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.

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Welcome! is a modular course for people who either work or plan to work in the tourism, hospitality and travel industries. The core language skills are developed through a wide range of work-related tasks. Particular emphasis is placed on realistic and integrated communication tasks which give students the opportunity to build confidence and improve fluency. The second edition includes updated content, extensive practice in writing emails and further communication activities aimed specifically at busy professionals.

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English for International Tourism is the first multi-level series designed specifically for the hotel and tourism industry. This course focuses on the grammar, vocabulary, and skills needed for professional communication in this fast-paced industry. It features contemporary, relevant topics and utilizes a range of authentic materials including Dorling Kindersley's acclaimed Eyewitness Travel Guides.

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Written for the hotel, tourism, and catering industries, these exercises help nonnative English speakers build their vocabulary for work in these hugely popular and expanding vocations. Travel, tourism, ticketing, hotel, restaurant, kitchen, and general business and accounting terms are featured in the exercises, word games, and puzzles aimed at both students studying for professional exams and those already working. General and topic-specific vocabulary are included along with sections on grammar, comprehension, pronunciation, and spelling.

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Useful guide to the vocabulary, expressions and real-life situations for hotel and catering professionals.

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